UPDATES Scripps Yanks Food Network & HGTV Off Cablevision in Tri-State
UPDATE: Cablevision emails me that reports of hundreds of thousands of abusive phone calls flooding their offices are “not correct. Customer interest in this issue has been modest and mostly manufactured by Scripps.”
Comments keep pouring in to Deadline Hollywood from furious Cablevision subscribers who want their Food Network and HGTV back on the channel lineup after the Scripps Networks’ programming went off this past weekend and stays off. (FYI, you missed a pretty good Iron Chef battle using vegetables from the White House garden. But you were spared watching Bobby Flay act like a jerk again. Tell me, why is the Food Network now the Bobby Flay Network? A little of that egomaniac goes a long way.) I hear hundreds of thousands of abusive phone calls have been flooding Cablevision since then. Now comes the flopsweat. No longer is Cablevision claiming it would “never, ever again” carry Scripps Networks’ programming. Instead, here’s their latest “We’re the victim” whiney statement about this mess:
“Cablevision offered Scripps the ability to continue delivering HGTV and Food Network to our customers while we negotiated a new agreement. This is common practice in the cable industry, and such an extension occurred in the recent dispute between Time Warner Cable and the Fox Network, and in Scripps’ own negotiations with Time Warner Cable. But instead, with virtually no warning, Scripps took the extraordinary step of flipping a switch and removing its channels from Cablevision – effectively holding their own viewers hostage in order to pursue a more than 200 percent fee increase from Cablevision and our customers. The channels where HGTV and Food Network appeared on Cablevision remain available, and if Scripps really cared about their viewers Scripps could put their programming back while we negotiate a new agreement. We believe it was irresponsible for Scripps to take the channels off, and it is irresponsible for them not to put the channels back on.”
Here is Scripps Networks’ statement claiming just the opposite:
Cablevision simply is not telling the truth. Scripps Networks has been trying to have productive negotiations with Cablevision for more than six months, but to no avail. Repeated requests to sit down together to discuss a fair market price for HGTV and Food Network have been rejected – even as recently as Sunday afternoon.
Cablevision is trying to characterize our rate increases as exorbitant and our negotiating strategies as unusual or unethical.
Yet, every other cable and satellite provider in the country has willingly and professionally renegotiated a fair market rate for the rights to carry these popular networks. That’s why both networks can still be seen on every other cable, satellite and telecom system in the country except Cablevision. Under our current contracts, Cablevision pays us about 25 cents per subscriber for the combination of Food Network and HGTV. That combined rate is substantially lower than rates earned by other, individual top 10 cable networks and considerably less than rates Cablevision pays itself for less popular networks that it owns.
True, short-term contract extensions are often granted, but only when the two parties are engaged in productive negotiations and there has been substantive agreement between them. Cablevision’s offer was take-it-or-leave-it, and would still make Food Network – a Top 10 network – one of the lowest paid channels on its lineup.
We regret deeply the interruption of service for Cablevision customers who rely on Food Network and HGTV quality programming, but we hope and trust that they understand that Cablevision can’t get something for nothing. Let’s be clear, we have been and remain ready and willing to negotiate. But until they will step forward in good faith, it’s Cablevision that’s holding their customers hostage.
But Pali Research media analyst Rich Greenfield this morning blames Cablevision and accuses the Dolans of “playing bully and kicking Food/HGTV out of the sandbox” because “its management are far more stubborn than anyone else in the multichannel industry”. Here’s more:
Cablevision and its management team simply do not follow the playbook of their peers and its behavior does not always appear rational to outsiders. While fighting Scripps is unexpected at first glance, as it has relatively inexpensive channels (even after the increases it was asking for), we suspect CVC is simply trying to draw a line in the sand, as it knows that retrans fees for broadcast will upwardly bias programming costs going forward. In turn, slowing cable network programming fee growth is critical for Cablevision, as well as its multichannel industry peers.
– We suspect Cablevision believes it is in a stronger position to fight a cable network cost increase, such as Scripps, based on its far higher (than industry peer) triple-play penetration (an estimated 65% as of end of Q3 2009) – the implication being, if a consumer has video/voice/data from Cablevision, switching multichannel providers simply because you lost Food Network and HGTV is a major pain/inconvenience.
– Assuming the programming battle lasts for an extended period of time (meaning weeks), we suspect CVC basic/digital sub losses could be modestly higher than expected in Q1 2010, albeit programming costs should benefit; whereas Scripps will suffer a drop in subscription and advertising fees (lower advertising due to a loss of distribution in the #1 DMA), with the outcome of its currently extended negotiation with TIme Warner critical to 2010 results (unclear if TWC is prepared to take the hard-line stance that Cablevision has, albeit we would love them to follow Cablevision’s lead).
Editor-in-Chief Nikki Finke - tip her here.


Cablevision = overpriced monopolistic crap
I hate their monopoly but my apartment complex isn’t wired to handle anything but cable and they’re the only cable operators in town (barring AT&T which I hear isn’t that good). I’m glad to hear people are bombarding them with phone calls because they need a nice reminder of how much they suck. I will never forget how their technicians fell asleep on my futon while they were setting up the cable box. Screw Cablevision.
Check and see if Frontier Communications has the ability to provide services in your area they are partnered with dish network and both Dish Network and Frontier have some great bundles available right now and Dish Network is pretty much everywhere so check them out.
Food Network no longer even has the best food shows. The best are all on the Travel Channel.
True, True
I agree 100 % I have been watching Food network and HGTV for simetime now
yes, but did you know that 65% of the Travel Channel is owned by Scripps?
I couldn’t agree more Franklin. I haven’t watched either channel in a long time. In fact, I didn’t realize the channels were switched off until I saw the news. Goes to show that Food Network is not as relevant as it once was. And, once the real estate bubble burst, I think most people have lost interest in home improvement/house flipping shows anyway so I have to assume that viewership of HGTV is down.
I honestly don’t know how I feel about this whole debate. On the one hand, I think all businesses should be able to earn a decent return but as a consumer, I’m frankly tired of being gouged by all these companies. We are currently paying nearly $160 for cable, internet and phone. And, we don’t even have any premium channels! Every time I pay my bill I am annoyed. I am honestly tempted to cancel the whole thing. That should resolve the dispute for both Cablevision and Scripps.
So true. I can be entertained by professional cooks on PBS almost any time. But I can only watch an endless stream of advertising dotted with perky airheads and gratuitous plastic surgery on FoodTV. Whatever will I do?
I can understand both sides of this arguement. Cable does not want to raise the rates and lose money in doing so. Food Network is popular and should receive a fair increase. The issue here is the more Food Network is off the air, the customers are going to say “Who needs it”! It is like an addiction, and when you get use to not having it, so be it! Food Networks strength is in it’s on air personalities, i.e. Alton Brown, Bobby Flay, Mario Bertelli,The iron chefts, Dinner Drive Inn and Dives, Ace of Cakes etc. The judges from Chopped etc, as well as The Nealy’s and Paula Dean. The same holds true for the HGTV on air personalities.
Maybe the “Stars” should go to other Net Works and ask for their own hour shows. The bottom line is Food Network/HGTV Network don’t keep your talent away from the millions of cable customers, it is unfair and childish! Plus we will lose interest. Cablevision, pay them a fair amount for their services,while watching the cost of rate increases. This is responsible management. Why can’t you all play nice together!
I for one will only use Cablevision, their service is great and they are easy to deal with for personal and business accounts. I switch from Verison three years ago and still am getting a montly bill for what? I’ve called them and written them and still a monthly bill is in my mail box. I’m a Cablevision diehard!
Scripps owns both those food shows.
Blah, blah, blah. This is the same bullshit you hear from Wal-Mart, CostCo, and other box stores when they threaten to discontinue a product because “we can’t bring it to the consumer at a good price.” What they mean is that they can’t make as much money because the costs have gone up, so they pressure the supplier to charge less. Having already put local competitors out of business by undercutting their prices, the box stores know that the suppliers have nowhere else to go. So the suppliers either cut their own profits or, more commonly, close their American factories and flee offshore.
It’s the same idea with cable systems but not the same solution; you can’t easily outsource a Food Network Bobby Flay throwdown to China or a HGTV home decorating show to India. Yet cable companies still demand that program providers (in this case, networks) cut costs in order to “offer channels to our subscribers at a good rate.” The effect of cable networks taking lower fees is to drive producers out of business, out of the country, and/or to go non-union, which most are now anyway.
There’s an ideological conflict here: everybody expects a raise in salary but not a raise in the cost of living. You can’t have it one way and not the other. You get what you pay for. Or as Bobby Flay says (and says, and says, and says), “It doesn’t get any better than that.”
Cablevision Corporate Headquarters
Cablevision Systems Corp.
1111 Stewart Avenue
Bethpage, NY 11714
516-803-2300 Ask for Customer Relations
Cable customers are free to gripe but one often gets the feeling that they don’t remotely understand or care about the gamesmanship going on between the parties involved. Hope they’re willing to pony up for the per-subscriber increases as every penny of it will ultimately be passed on to them.
I think one of the main problems with all these cable carrier / channel producer negotiations is one that affects many aspects of business. It is the myth that business is a “zero sum game” where in order for someone to win, someone else must lose. This attitude makes negotiations instantly adversarial, when in fact they should be cooperative.
There are in fact three parties involved in these sort of negotiation.
CABLE CARRIERS- The folks who deliver the channels to homes.
CHANNEL PRODUCERS- The folks who run the channels that carry the shows that the cable carrier deliver to homes.
CABLE CUSTOMERS- The folks at home who pay the cable carriers to bring them the channels they want.
Lately the Cable companies and the Channel companies are either at each other’s throats, or united to screw over their customers. Neither is conducive to a healthy industry, because it is ultimately repulses customers, raises costs, rationalizes piracy, and otherwise ruins everything for everyone. While if the Cable and Channel companies sat down and figured out how they could work together to make money while pleasing customers, then everyone would win. Because in a viable business model that’s free from coercion, fraud, or any other screwy dealing, there is always a way for all sides to win, it’s simple economics.
In everything I’m reading, nobody seems to recognize the potentially most important constituent in the list of players. The content! The “Channel Producers” that is previously listed must pay for their content, which is the Talent (Bobby Flay, Rachel Ray, etc.). Content also includes the tools, appliance and product suppliers. And, it is the tools, appliance and product suppliers that should be increasing their contribution to the economic equation here. These channels are the “Soap Operas” of the new media age. The audience for these shows are ACTIVE TARGETED consumers of all the tools, appliances and products demonstrated on these shows. These are almost infomercials or another form of “Home Shopping Network”. If Cablevision were smart they’d just buy Scripps “for the content”!
I expect it is somewhat true about the calls CVC received regarding HGTV and Foodnetwork. People are furious over this. Cablevision is too greedy. I will switch if they do not rectify this.
Good luck switching will need a entire house rewire for the new system you switch to. Good Luck With That!
I’m sooooo sorry I switched back to cablevision in September. I was a happy sattelite user and against cablevision from long ago. I switched back after 5-6 years when cablevision offered the holy trio (cable, internet and phone) for a much lower cost, continuing to receive all the channels I had previously. Big mistake. I knew I should have stayed with sattelite. Now two of my favorite channels are being held hostage and even though we are all paying ransom, they won’t release the prisoners. Sucks big time. Like the previous writer, I will switch back soon if the problem continues. What a bunch of junk
please come to and agreement soon ive been watching foodnetwork for years and that the only reason ive have cable this is what happens when companies get greedy we the consumers suffers and it not right
The scene from Animal House comes to mind:
“Food fight!!!!”
I called Cablevision – was very careful not to curse but demanded my HGTV and Food Network back. Signed a petition, joined the Facebook cry. Don’t let anyone tell you that the backlash is modest or engineered by Scripps. My backlash is not modest and it’s engineered by ME. I will find another provider to get what I want even though it will be difficult in the condo building where I live.
i agree this is a stupid reason for cablevision and foodtv to act like little kids..we are hardworking people who pay these bills and all we want is what we had….if nothing changes i will be switching to fios anyone have any coments about verizon…you would think that cablevision would give you a refund for the money there not paying scripps and charging me for
CABLEVISION STINKS — THEIR PRICES ARE ALREADY RIDICULOUS – AND NOW WE’RE LOSING CHANNELS — FORGET IT — TIME TO SWITCH
Guess its finally time to cancel cablevision and get direct tv. At least then we can actually watch foodnetwork-my favorite show TOO!
three words: FOOD NETWORK HUMOR (dot com). It is hilarious and a must read if you watch Food Network. And it will help get you Cablevision customers through until these 2 greedy companies get their acts together.
OK, you guys want to have a pissing match, go right ahead, even though those were my favorite channels. Husband has movies, kids have cartoons, those were mine. What I want to know is how will my monthly bill be reduced for the loss of these channels? Yes it may be a pain/inconvenience to look for another carrier, but why would I pay for a cable service that I can no longer enjoy. Cablevision does not want to pay more money, I understand that. But, don’t those additional fees get passed onto the customers- YES. Shouldn’t we have had a say in whether or not we wanted to pay extra for them? All I am saying is that this negoition has been going on for months. If cablevision had presented a proposed increase to its customers, they may have been surprised at their response. Granted no one wants to see a dramatic increase in their bill, but at least that would have given us a chance to decide and look into other option instead of of just hanging us out to dry.
Guess what! Life does go on! I haven’t even had a chance to check out the travel channel yet, and I had plenty to watch last night.
Check out “CreateTV” – there are a lot of interesting programs, no commercials, and the topics on most of them are more important then the personalities. While TLC used to have some good programming, there isn’t much on there that I’d spend my time watching, but there were a couple of passable “food” shows that I recorded, but haven’t had time to watch yet, and there is always “Martha Stewart” on one of the Fox networks, I think. If you are Catholic, check out EWTN.
In other words, broaden your horizons, instead of letting these greedy people hold us hostage. I’ll tell Scripps that I don’t really miss their programs, and continue to complain to Cablevision about their rates, but I think that I can find some decent programming without having to go to the aggravation of switching to one of the few other options available, because in the end, I’m sure we won’t save anything, and this “war” between Scripps and Cablevision might be a preview of things to come, with the viewing public {and our pocketbooks} in the middle, and we will be the loser in the end.
Cablevision SUCKS. I called & asked them if our bill would be decreased since we no longer receive HGTV & Food Network…and…surprise, surprise…the answer was NO. Cablevision took forever to get the YES network and several other channels that every other provider graciously negotiated for their customers. What is wrong with Cablevision? GREED. EVERYONE should switch and leave Cablevision OUT TO DRY.
I am disappointed that Cablevision doesn’t have these 2 channels. I am really considering the switch to AT&T for phone, internet and TV now. I find Cablevisions prices are going up yearly anyway without an improvement in service. I have friends who have the phone company for these services and they are very satisfied. I wonder if Cablevision is going to give me a price discount for this time since they cannot provide the channels I contracted for.
Other than the news the only thing I watch is HGTV and the Food Network. Verizon is offering internet, TV and phone for $70/month. I have to look into it, I’m sure there’s more to it, but I want my channels back. Take Fox off, no one in my home will miss Glen Beck, but we will miss a Risotto recipe that would make a grown man cry…
the last comment about lowering our bills is very pertinent and has NOT been mentioned by CV..as for verizon, i’ve had it and it is great..only bad apple are higher taxes and fees on each bill, this is why i stay with CV, plus they made me an offer i couldnt refuse.
I have an opportunity to join VerizonFios a couple of months ago and didn’t. Had I known that this was going to transpire, I would have gone to VerizonFios. I will be moving within the next 6 months, and will be leaving Cablevision because of this. I get many channels that don’t want or need but I am paying for them. HGTV is/was my go-to channel. I am upset about all this especially since other cable companies have seemed to come to an agreement with Scripps Network.
http://www.foodnetwork.com/videos/super-chefs-at-the-white-house/46861.html
I called Cablevision yesterday. They aren’t doint anything for their customers. There isn’t a rate reduction, and I asked about a ‘free’ box so I can watch channels like the Travel Channel in my bedroom…forget! I can have a box for $6.70 a month. They take away channels and I have to pay more???? I’m missing logic here.
They just don’t care about us!
Cablevision has us all by the you know whats. Just let it go and give me my shows back.
Perhaps, Cablevision ought to pay more attention to competative technology that is on its way.
Today’s news from Las Vegas reports that Skype’s voice and video calling technology will be embedded in upcoming high definition television with internet capabilities this March. It’s internet phone service will be included in Panasonic’s 2010 Viera Cast enabled HD TV and LG’s new LCD and Plasma HD with Net Cast Entertainment Access. They will sell webcams with it.
So Dolans continue to feud as you fade into the horizon! How petty!