Diane Haithman is contributing to Deadline’s TCA coverage.
At today’s TCA session on NBC’s Outsourced, the producers and actors made the claim that the already controversial sitcom about a U.S. company that outsourced its call center to India,
serves as a “point of departure” for what is essentially a comedy about character rather than ethnicity. One questioner asked pointedly: “If a person were to say that this show traffics in a very large number of Indian stereotypes, would that person be wrong?”
“I would say wrong,” replied a slightly testy Robert Borden, executive producer. “I think where we approach this is certainly not a mean-spirited place. A third of the writing staff is Indian. We’re not wallowing in that kind of stuff that you are insinuating, but we are going to have a lot of fun with relatable characters in a workplace comedy.” The producers also addressed questions about whether Americans, faced with massive unemployment stateside, would find outsourcing a less than amusing subject. Replied Borden, “That’s not what the show is about. It’s workplace comedy with a big fish-out-of-water component. If there’s a little bit of risk, is that good? Yeah, I think so.” Earlier in the day, NBC’s president of primetime entertainment Angela Bromstad said that Outsourced which is set in Mumbai but filmed at Radford Studios in Studio City, will in the future “need to make it less like an office in the Valley and more like it’s in Mumbai”. The pilot blended urban Indian exterior shots with local interiors. The producers were asked whether it would have been cheaper to shoot the series in Mumbai instead of LA. They said that perhaps in the long run – but start-up costs would have been much more expensive.


Well, it’s certainly nowhere near as offensive a premise as Hogan’s Heroes was. Still, I won’t be tuning in.
For this they’re shelving Parks & Rec until mid-season?
No, they are shelving parcs and recreation because Amy Poehler got knocked up, and they wanted to give her time to have the baby, so they don’t have to shoot her sitting down behind a wall for 10 episodes.
For me, the most racist thing about Outsourced is America’s stereotypes about call centers abroad. Call centers in countries like India and The Philippines provide tons of honest work for people who don’t have opportunities elsewhere.
I hope the show touches on that as well as the cultural differences and typical workplace comedy.
It feels like the people criticizing the show’s “racism” or “insensitivity” to Americans are feeding stereotypes more than the show itself is allegedly doing.
We have plenty of people in this country who don’t have opportunities elsewhere. The destruction of customer service in this country is horrendous.
exactly. unemployment is sky high in this county. people are getting desperate. I personally know of 3 people who have been looking for jobs for over a year. This show is not going to play well in the ‘rest of America’
I fail to find anything laughable about this subject. You has ever called customer service for companies like Verizon, Dell,to name just two and have walk away feeling anything but anger. Customer service usually means you need assistance or help solving a problem. The place to find the help is not somewhere where you can’t understand what they are saying. It’s usually total frustration. Isn’t it a great feeling sitting there knowing that an umemployed american could be doing that job instead. I feel for other countries with their problems, but when do we start worrying about America…hopefully before it gets to the point that we are their outsourcing. What I would like to see is a major outcry from the american public before this show even hits the air.
Solution – don’t buy Dell, Verizon or any other company that outsources. Vote with your wallet!
I agree with not buying from Dell or Verizon – that is a step in the right direction but it’s not enough. We need MORE people on board to STOP the outsourcing of American jobs – period. How could any American just stand by and do nothing? I’m doing my part by leaving Verizon and I gave up on Dell years ago after having to deal with India for tech support. We, the American people, are the only ones that can save our country. If we leave it up the policitians and corporations… well… you see what we got thus far. Like Ron said – Vote with your wallet! I’ve never seen the show Outsourced – got physically sick when I saw the preview for it – and couldn’t believe it lasted this long. I thought for sure it would have been pulled months ago. I’m writing to NBC execs about this, but I’m only one person. WRITE to NBC to get this show off the airwaves – WRITE to Verizon and Dell and let them know it’s NOT OKAY to outsource. SPEAK UP and let these businesses know AMERICA is not going to sit back and do nothing anymore!!
Call centers, put there by corporations in the name of their bottom line, don’t pay these people fairly for their “honest work.” which is why they moved the jobs there in the first place, so they don’t have to follow labor laws or pay fair wages.
cant wait for the next funny shows “FORECLOSED” and “forced to surrender my pets cause i lost my job to outsourcing”
I’ve seen the commercials for this, looks horrible. As someone who has had his job outsourced to India, I will not be watching.
Once the backlash starts ( and I think there will be one given the current economic times) lets revisit the producers statement “If there’s a little bit of risk, is that good? Yeah, I think so.”
I’ve seen the entire pilot, and the reason the commercials look horrible is because the show is horrible. I screened it with a few friends, and there were no laughs at all. Might be more forgivable if it was actually funny.
offensive.
Completely. Tone. Deaf. Programming. Wow.
This show will be the CAVEMEN of NBC
Not so. At least Cavemen came from a genuinly humerous set-up, and the characters remain funny to this day in the Geiko commercials. Outsourced doesn’t even have that going for it.
The original source feature film was charming and very accurate to the experience of an American working in India–from my experience. If the show follows the lead of the film, it will be very winning and engaging.
I hope it’s not considered controversial that Indians speak with Indian accents.
Sadly, Kerr, it did not follow the lead of the film, which is a shame. It would’ve been a much better show, otherwise.
It’s offensive on a number of levels
- Portrays Indian people in a stereotypical and inaccurate manner
- takes outsourcing and throws it in the face of millions of out of work Americans…I have friends and family who are out of work due to outsourcing but hey look how funny and whacky it is
- NBC in a shameless attempt to color up their network
I hope Comcast guts the place when they take over, it can’t get much worse
Yes, that would be perfect! Shoot the show in Mumbai, Angela. A no-brainer.
Actually outsource the real jobs of the production people who make the show-about-jobs-that-are-outsourced. Life imitating art! You couldn’t pay for all the publicity that would bring the show.
What’s taking NBC so long?
We’ve been down this path before with Cavemen. The promos for Outsourced are pure racism. How did this idea get this far?
I’ll skip this one, not because of the controversy but because NBC does not have any good comedies left to pair up with. 30 Rock is just a long SNL skit, The Office is going under without Carell (the storylines last season WTF?), Community is… this show is still on? Parks and Rec. is just not funny, who seriously watches this? Why not a comedy about an Asian driving school?
Bite your toungue Ethan- Community is the best comedy on television right now- It will be bigger than 30 rock when it is done with its run… just watch.
the pilot is funny. not offensive. loosen up, brown folk.
this show has potential to be a huge hit.
I’m brown and I don’t have a problem with it, I think its white people that will find this offensive.
That is so old school most people in america are of mixed race. I have seen people of all races displaced by outsourcing and guest workers including people from India.
I find it offensive; I’ve been out of work for a year due to a US investment company outsourcing my work to H1B visaed Indians, instead of training US citizens. And they are still doing it.
NBC should be ashamed of itself; I’ve been thinking of boycotting them on principal.
Haven’t seen the commercial, but it’s an original premise. If the writing’s good, I’ll tune in.
I will watch only if they are honest, you know the fact that not all of the call center workers are genius. I have called and heard laughter, eating, and not a language barrier but a “this dumb american is being difficult, does not understand” barrier. No my friend it is u who does not understand. They are just grabbing anyone who speaks english off of the streets. I will never deal with hotwire, and hp.
NBC = Nothing But Crap
At the very least this show seems to prove the rule.
I work stateside in technology, so this show is ostensibly about the people I work with every day. (At a going-away party yesterday, I was the only non-Indian.) I will not be watching “Outsourced” because the characters don’t act anything like my work friends. From what I’ve seen in the trailer, this is a show about caricatures, not characters.
I have a show: Hollywood vs. What America REALLY wants to see. It takes place in an insular town where people live beyond their means and laugh at how clever they are. They come up with ‘low-concept’ shows and attempt to shove them down the throats of the masses. When the audience responds by tuning out and losing confidence in network television, the mob turns to cable and eventually the internet for their entertainment. The networks and cable shrug their shoulders because their too narcissistic to admit failure and be accountable.
Parks vs. Outsourced? hmmmmm
thought the pilot was weak and now that you mention it, offensive.
NBC weakness, get em’ some protein
I worked the call centers before and I remember customers thanking me for speaking English or being an American because they got tired of dealing with Indian call centers. There is a lot of animosity about jobs being outsourced overseas so who knows how this show will do. I can tell you this, I am almost certain that the white male executive will date the hot Indian female. If that doesn’t happen then I will be surprised.
I can’t imagine the gimmick to this show not getting old after a few episodes. It feels like it should have stayed a feature film – perhaps for Mike Judge to direct.
I’m not concerned about the potential ethnic stereotypes. Yet. I’m still trying to get over the mass retardation in anyone at the network thinking it’s potentially funny to highlight the outsourcing of American jobs. The fact that they’re playing it as though that’s a minor issue, of no importance at all is appalling. It just happens to be an office comedy set elsewhere? It’s incidental that it focuses on lost American jobs? The fact that the network is treating that central premise as though it’s of no importance is supremely offensive. It’s an everyday thing that companies ship jobs overseas. Big Whoop, huh?
AMEN, Christine, AMEN!
It shouldn’t be suprising that a studio which routinely sends productions to whatever state or country happens to be giving tax breaks at that particular moment would be blind to the issue of outsourcing. If you don’t care about the talented and dedicated crews who have been making your shows for decades, and find them completely replaceable, you aren’t going to care about random factory and customer service workers from the mid west.
Can’t wait to see this show take a massive nose dive. I hope it gets cancelled during the premiere party.
My name is Pradneep, er I mean Sharon. How may I assist you today?
Don’t quit your day job.
The Office and Outsourced up against Big Bang Theory and Wm. friggin’ Shatner in Shit My Dad Says. Gotta say I’m leaning toward the CBS shows, but thank goodness for TiVo.
Funny or Offensive? Neither. How about Boring or Lame?
Wake up NBC. People all across America are losing their jobs, many because of outsourcing? And you expect them to laugh at this feeble attempt at comedy? This isn’t difficult to understand NBC Executives.REALLY BAD TIMING! on a stupid concept to begin with. Outsource this Borden guy and tell Kwapis to get over himself.really in bad taste