When the going gets tough, the tough get going. To Philadelphia. That is, if you’re NBCU chief Jeff Zucker. I’m sure long beleaguered GE shareholders, and soon to be beleaguered Comcast shareholders (that is, if Zucker stays on after the merger) are overjoyed to hear that, on the eve of what’s being described as the most intensely competitive opening week for broadcast networks in recent memory, Zucker was giving a speech to Wharton students. About the science of good leadership. Because he’s supposed to be an expert. ”After all, we’re not paying $80,000 a year to end up in middle management,” archly wrote the official Wharton account of the mogul’s visit. ”Who better to teach us the skills of leadership than NBC Universal’s president and CEO Jeffrey Zucker.” Stop laughing, readers.
Even the Wharton account of his Thursday visit had little positive to say about NBC under Zucker. His “committing to ideas outside of the boundaries of generally accepted business practices … [was] super-sized episodes of Friends, adding 10 minutes to each show. ‘I was willing to take chances and it worked,’ he said.” Zucker as always wanted to talk only of the cable networks which his predecessor Bob Wright had left him. ”If we didn’t have the NBC network, people would think we were the best entertainment company.”
But it was Zucker’s philosophical words to the kids that I particularly relished: ”‘Content is king,’ he said. ‘It’s cheap to be first, but it’s expensive to be right.’ While Zucker acknowledged that he hasn’t always been right (for example, in selecting management of the NBC broadcast network,” the account noted about He-Who-Must-Not-Be-Named, that colossal fuck-up Ben Silverman, “he said that ‘having the fortitude to accept consequences for a mistake is one of the primary tenors of leadership. He summarized his leadership advice in 3 C’s: courage, commitment and character. ‘Be willing to make a mistake but don’t make it twice. Have the courage to take a chance, but take responsibility if it doesn’t work out. Have the character to live through trials, but have the commitment to find a way out.’”
Which is why, Wharton students, Zucker has been, is now, and probably will forever be known by the moniker “Teflon Jeff”.
Editor-in-Chief Nikki Finke - tip her here.


Smiling.
Jefflon
Love it!
Classic….and truly unbelievable that this person runs anything more than a Deli.
How Zucker somehow got out of the Conan debacle with his job is mystifying. How much money did NBC pay to replace Conan with a Leno Tonight Show that’s now less profitable than Conan’s?
Kevin R is just as bad
Who are the other two primary tenors of leadership again? Is it Pavarotti and Carreras? I always forget.
Excellent. Glad someone else noticed.
Sprayed my drink. The article was hilarious enough, but your comment simply sealed it. Thanks for the laugh, Jeff, opera fan.
Zucker is a MORON!!!!!!!!!!!!! Letting Conan go was the worst mistake NBC could have ever made. Leno’s ratings are sliding down the drain now….. oops!
Can we just get to Greenblatt already?
Wow. That’s all, just wow.
“Have the commitment to find a way out.” Wow. Wharton paid for this? They must have booked him 10 years in advance. “Content is king…Don’t miss Minute to Win It!”
I think Jeff’s 3 C’s were stolen from a Zig Ziglar or Dale Carnegie book circa 1959.
Zucker mentioned the 3 C’s of leadership. He forgot the 4th C – Conan. For those who have not heard, summer 2010, with Jay back at the helm The Tonight Show posted its lowest ratings ever. Prior to that, with Jay at the helm, the show posted its lowest 2nd quarter ratings ever.
It’s starting to look like maybe Ben S. was the brains at the network. After he left things got even worse.
I know the guy is an idiot but the excerpts printed in this article don’t sound too bad. At least he has underlying principles that guide him. I doubt you could say the same for Ann Sweeney at Disney who is absolutely clueless. And Ben Silverman may have been bad but his predecessor was even worse. All that highbrow Ivy League programming that appealed to nobody. Studio 70 on the Sunset Strip must have been the most painful show ever to watch for 99.9% of Americans. And didn’t Kevin Reilly also fail upwards by moving to Fox?
Whose secrets does Zucker have stashed in an undisclosed location? There is no other explanation for why this cretinous no talent continues to be employed and getting richer by the day.
Time for Zucker to be heckeled on the Muppet show
i hope Comcast kick his ass to the curb.
Comcast sucks. If you have it for cable, you know it is the least user friendly system. Comcast and Zucker deserve each other. Go DirecTV and Conan!
What is this guy gonna teach them? How to fail up? Cause that’s been the hallmark of his career. Each time he screws up, he somehow gets promoted.
What’s next for Wharton students – a creative leadership (and partying) seminar led by Ben Silverman?
listen up, kiddies! And now Words of Wisdom from Jeff Zucker…title of his talk: “how to f***** a network and still keep your job”
Ahhh, if it wasn’t for stupid, egotistical, morons like Zucker–there would not be laughter in the world.
Zucked again! Content may be king… And so is image I’d suppose!
I wonder if Hollywood is indeed run by some conspiratorial cult because this, and only this, would explain why a man as incompetent as Jeff Zucker has been in charge of NBC Universal for so long and can be allowed to make the kinds of decisions that he makes.
He’ll always be ‘that bullet-headed troll’ to me.
Is he gone yet?
He single-handedly wrung billions of dollars of value out of NBC and is a classic example of failing upwards. He’s the reason that I sold all my GE stock from my 401K when I left NBC and reinvested in funds. When the market tanked, my retirement was safe. Unlike those of my friends, alas.
Let us never forget when he spoke at the HRTS luncheon a few years ago and said TIVO was irrelevant.
Mr. Zucker’s handling of the Leno and Conan fiasco should be a textbook case on everything not to do regarding “Having the fortitude to accept consequences for a mistake is one of the primary tenors of leadership.”
My impression of the conan/Jeff incident is that he took the blame for a group effort: for the unknowing conan had yrs earlier threatened NBC if he was not given a guarantee of the leno slot with a start date: instead of throwing him out the execs never moved leno out of his studio, instead conan was placed at a different location. and moved leno earlier to steal the heat. It worked. Even tho I luv conans humor it was not really suited to the ‘bowling alley’ , more of a corner bar on campus , not everyone got it or it was exhausting ;and c did not one new idea at the new time was outraged that anyone would be that lazy with a staff that size and the expense of operating tge production there was absolutely not one new idea much less being funny. And outside of all that the producers stuck him in front of a blue wall at the opening of the show which made his red hair a target and flattened into tense visuals.
Any beginner in camera production would be aware of the wall behind rule; with intent.
Maybe it’s payback for threats.