Kansas City, Mo. (June 30, 2011) – AMC Theatres® (AMC), a leading theatrical exhibition and entertainment company, today announced it will not participate in the beta test of MoviePass, an initiative launching this weekend in the San Francisco area.
“Plans for this program were developed without AMC’s knowledge or input,” said Stephen Colanero, chief marketing officer at AMC Theatres. “As MoviePass is currently designed, it does not integrate well into our programs and could create significant guest experience issues.”
Some concerns with the program include AMC Stubs members’ ability to receive credit when purchasing a MoviePass. AMC Stubs, the company’s rewards program, was rolled out in April 2011 and rewards participants for ticket and concessions purchases.
“As MoviePass was created without AMC’s input and testing, we cannot confidently say the guest experience would be positive for our guests and specifically our AMC Stubs members,” said Colanero. “We were surprised to see the press release and subsequent press coverage of MoviePass earlier this week as it included several of our San Francisco locations. It was news to us to see that we were participants and we will be communicating to those theatres they are not to accept MoviePass.”





AMC Stubs can eat me. AMC got rid of their free loyalty program, MovieWatcher, and replaced it with a paid loyalty club.
It will be interesting to see how AMC does with their paid loyalty program. Admittedly, it offers much more than their old free MovieWatchers club — but I just can’t bring myself to pay for a loyalty program. Not yet, anyway.
Sounds like the MoviePass people didn’t bother to get a formal agreement in place with corporate AMC. Most likely, they only talked to local management, and didn’t get anything in writing. If process management is this poor, I hold out no hopes of this thing ever getting off the ground.
That’s not accurate, Bob. MoviePass negotiated its deal with online ticket services. Underhanded, maybe, but not an oversight.
just give me pass so i can enjoy movie with my family?