Netflix CEO Reed Hastings had the best line of the day at the UBS Annual Global Media and Communications Conference. Told that last year his company was the object of ”mystique, envy and fear” at the confab, Hastings said: ”Now it’s just pity.” Well, yes — considering that his company’s stock has fallen 77% since mid-July, when Netflix boosted prices by 60% for consumers who wanted to continue to receive DVDs and stream videos. ”We had done so many difficult things that we became overconfident,” Hastings says. “Our big obsession for the year was, ‘Let’s not live and die by DVD.’ ” But the change ”turned out to be a little too fast. … We berate ourselves tremendously for that lack of insight.” But his appearance at the UBS gathering was designed to demonstrate that Netflix is back on track — and that its shares are worth buying again. For investors who believe that Web video is going to soar, ”we’re the leading play on that thesis. … As long as we don’t shoot ourselves in the foot anymore, it’s a great opportunity.” He adds that “there’s no effective competitor for exactly what we do.”
Hastings predicted that within the next 10 years about half of all TV viewing will come via the Internet. He says that TV manufacturers ”want you to live in their device.” While about a third of TV sets sold today can connect directly to the Internet, “in a few years most of the TVs sold will be smart TVs. … It’s a phenomenal revolution.” The biggest loser will be broadcast TV, he says. “It’ll be declining like land-line telephony. … To some degree we’ll look at broadcast in 20 years as being like (telephone) party lines.” And as broadband providers include more fiber optic lines in their networks, they’ll be able to transmit Internet video at speeds of 1 gigabit per second. “Peak Netflix viewing on a Saturday night could still fit through one fiber optic (line),” he says. “A gigabit is a tiny fraction of what’s possible over fiber optic.” Hastings says that providers shouldn’t have to raise prices, or resort to usage-based pricing, to handle all of that Internet video traffic — although they might try to do so. ”It would be unfortunate because it’s not based on the costs,” which are fixed, he says. Consumers also might balk. ”Time Warner Cable tried it a couple of years ago in Texas and backed down. … I doubt it will happen.”
Hastings identified HBO’s digital service, HBO Go, as Netflix’s biggest potential rival. “HBO Go will become HBO. It’s so much better than (conventional pay TV’s) on-demand system.” While he expects to see many other competitors, he notes that “HBO and Netflix spend $1B-$2B a year on content. At this point, none of those guys have chosen to do that.” Hastings says he’s “very, very excited” about Netflix’s upcoming original series House Of Cards. But he doesn’t know whether Netflix will ramp up its spending on originals. “If it’s successful (then) we’ll grow it.” He says that there’s ”a lot of artistic talent in the world” and “what we need is more money in the ecosystem that flows to content producers.” And he says that Netflix doesn’t have to grow by taking subscribers away from cable and satellite. “We don’t have sports or news or reality (shows). If you’re tight on money you might cut HBO and use Netflix. … But it’s not a direct competitor because many people use both.”


call me crazy but i still believe in these guys.
I totally agree with this. I wonder how ratings will change. It already doesn’t make sense because its based off of people who watch the show at its scheduled time, who does that anymore?!
History has shown that we always underestimate the pace of change when it comes to computers.
His 10 years is too slow/long. Granted, he did say within.
In 10 years, the industry won’t be recognizable. Take the music industry from 2000-2010 and the changes there. Now double those changes, and do it in five years.
That’s the rate of electronic progress.
I predict over 90% of TV viewing from web in 2 years. What does that get me?
The quality of over the air/digital TV/Blu-Ray high-def is always going to be better than internet. Always. It might come close enough to satisfy a lot of consumers, but I don’t see it going all-online the way he does. And there are going to be huge caveats to what he’s talking about — are service providers going to sit idly by letting consumers suck up massive amounts of bandwidth to watch programming? You’d better believe the more HDTV you watch online, the more your service provider is going to be jacking up your rates.
While there’s a very vocal minority who are into streaming on a regular basis, the majority are NOT going to stream hours upon hours of content every day until the internet companies ditch their usage caps. I get 24 DVDs a month from Netflix at a cost of approximately $20. If I streamed that many movies a month at the moment (and paid the subsequent overages and risked having my internet company cancel my service) it’d cost me approximately $1,000. Sorry but that’s too much money for those of us who work for a living and aren’t trust fund kids or multi-millionares or otherwise have mommy and daddy paying our bills.
You’re living in the past Ms. Palmer. I live in a suburban area and stream well over 20 movies a month and still pay my basic rate of 45 bucks a month. In fact, I don’t come near what my service provider (cox) calls my cap.
Perhaps one day they will indeed clamp down on bandwidth, but it’s not happening now.
Or maybe netflix will go under in 10 years or they might just replace this fool with someone else that has a TRUE vision for this company and won’t piss off their customers like he did a few months ago.
Because Netflix (or he) may or may not be around in ten years, has little to do with his claim of how people will be watching tv in ten years time.
I guarantee you 90% of the country WON’T be watching TV on the web in 10 years. Once internet providers start putting caps on usage limits and/or charging even more premiums for streaming HD content, everyone’s monthly cable/dish bills (for what will be superior quality no matter what) will probably start to look comparable.
Unfortunately neither your prognostication nor your guarantee are worth much. In ten years, that and a nickel will get me five cents.
Does anyone even listen to this Hastings anymore? Tomorrow he’ll be raving about how Netflix is expanding into broadcast TV.
I wish this dipshit would focus on making Netflix a better experience instead of all his high and mighty predictions. How the hell does he keep his job?
What is with this guy, how does he still have a job? Netflix needs to wake up before it’s to late and stop with all of this production nonsense. Netflix is a dvd and streaming company, one would think the billions they make on that would be enough. As a current Netflix member, I don’t want my money going toward the production of new shows, or new episodes of Arrested Development, I want it to go towards more dvd’s of new movies so the wait times will go down, new titles for streaming and that’s it. If Hastings and other investers want to start a new company for those other projects, then feel free, but not with my subscription dollars they ain’t.
I do all my TV online right now! I agree with the person who said it will happen in 2 years! The way the networks schedule their shows don’t give these shows a chance to gather any viewers in time for their rating track!
Online I watch any show that interest me, anytime I want!
I honestly believe that TV will become a la carte (Comcast Package, Disney Package, etc.). I still believe that shows will be on a programmed schedule. If TV stations became a duel system (Video on Demand + TV as is), a show like 30 Rock could premiere (airdate) on Thursdays at 8 and be available for one week following on demand. This would give viewers an incentive to watch within live + 7 (soon to be an irrelevant ratings guide).
I don’t know what service some people are talking about. I feel like there is some misinformation here. One of the things I like about Netflix is the clarity of the picture (as well as no commercials and choosing what I want). I bought a Blu ray player so that I could watch streaming on my LCD television, at the moment it works better than my cable provided DVR. And it costs a lot less. Perhaps some parts of the country have caps, at the moment not all do. I’ve streamed hours of video. As to the future, I think he’s right, everyone knows the market is changing and it is seems to be changing even quicker than the music business did a decade ago. I hope that whatever comes in the future, content producers (including all talent and tradespeople involved) benefit in a way they couldn’t imagine at the moment.
I disagree. Watching TV on a computer screen — or via streaming on your TV will NEVER take the place of broadcast quality high definition. Streaming is a great companion, but it will never replace broadcast.
I’m with the other poster. I gave cable the boot and used 1 month’s worth of cable fees to buy a Google TV box. Now I watch all my tv in the form of Netflix, Free TV Video Online, Youtube and Amazon streaming. The quality is awesome and the few glitches that occur are well worth the savings!! I was paying $100 a month before for cable. Now I pay $8 for Netflix and still watch all of my favorite shows like Dexter, Homeland, Boardwalk Empire, Southpark AND all my kids’ favorite shows and movies. Everyone who comes over to our house has left with the intention of cancelling their subscription to Time Warner Cable too. Try it and you won’t go back to paying cable bills. If you want the basics (ABC, NBC, CBS), just get an antenna and the HD picture quality is better anyway… and those channels are free. Get out of the high cable bill rat race and embrace the future!!