Time Warner Cable CEO Glenn Britt may be the most prominent media exec making this important point: ”Our whole (entertainment) ecosystem should try to create affordability,” he told investors today at the Morgan Stanley Technology, Media & Telecom Conference. “A lot of the people who are living paycheck to paycheck want our product, but simply can’t afford it. Many entertainment executives are in denial about this, but it’s happening.” Big Media ignores that fact at its peril: The vast majority of the industry’s profits come from cable networks — but the chief of the No. 2 cable company says that the pay TV business “is fundamentally not growing.” Programmers and networks have ignored that: “What they’re trying to do is grow by raising prices” on companies like Time Warner Cable, Britt says. That may work for a while, but “it clearly is not sustainable.” One of his strategies to deal with that is offering TV Essentials — a low-cost package of channels that doesn’t include costly sports services led by ESPN as well as popular networks such as TNT, Comedy Central, Fox News and MSNBC. “We’re clearly moving away from one size fits all,” Britt says.
That also applies to Time Warner Cable’s broadband service: This week the company introduced a plan around San Antonio, Texas that gives subscribers the opportunity to sign up for a $5 a month discount if they hold their usage to less than 5 gigabytes. “It’s not coercive,” Britt says. “I think we’ll roll that out further as we go along.” Customers pay an additional $1 for each gigabyte that they use beyond the 5 gb ceiling, up to a maximum of $25 a month. Britt says that customers can shift back and forth to the undiscounted, unlimited service plan as much as they want. “We’re trying to be very consumer friendly.” That’s important to the company, which ran into a PR firestorm in 2009 when it briefly tried to cap Internet usage.
Britt says that his focus on affordability also makes him skeptical about forecasts predicting that Internet video services will begin to compete with cable and satellite — resulting in massive cord cutting. “The economics of that are pretty tough,” he says. Most networks run other people’s programming, and lack the legal authority to offer the shows online. It’s also inefficient to transmit popular videos via the Web. ”The Internet is neither magical nor free,” Britt says. “Sure, people are going to try….But I think it’s a daunting thing and the current (pay TV) model is quite powerful.”


Whoa. Speaking truth to power.
Thank you, Glenn Britt.
A la carte please. I would be happy to pay double or triple of what I’m currently paying for channels I watch like AMC, FX, Bravo if I didn’t have to pay for the hundreds of channels I don’t watch, particularly any of the sports channels.
So true. No wonder movie box office has been down when it costs $60 for a family of 4 to see a 3D movie – and that’s before popcorn, sodas etc. Right now people are hurting financially.
”Our whole (entertainment) ecosystem should try to create affordability,”
Time Warner Cable CEO Glenn Britt -
Possible CEO paychecks that could supplement cable prices…..
CEO #1 – Philly D.
Last year’s $84.5M package made Dauman one of the highest paid CEOs in the U.S. — much of his bonanza came from one-time stock awards. He’s still a candidate to be one of the most richly compensated media execs in 2011, based on the data in Viacom’s just-filed proxy. For the fiscal year that ended in September, while Viacom stock was up 7.7%, Dauman’s compensation includes: salary of $3.5M (+33% vs last year), annual stock award of $10.2M (flat), $3.1M in one-time stock (-90.1%), $6.0M in annual option award (flat), and $20M in non-equity incentive compensation (+77.8%). His perks included $232,000 for personal use of Viacom’s aircraft, and $15,000 for car service. Dauman’s package accounted for 39.5% of the compensation that Viacom awarded to its top five execs.
CEO #2 – Bobby I.
Bob Iger’s compensation “has risen sharply over the past five years despite lackluster shareholder returns.” When he becomes chairman, as well as CEO, Iger’s pay package will rise to $30M from $26M. That makes the chairman position “little more than a bargaining chip” for independent directors when they look for a successor to Iger when he steps down in 2016.
I’m in Canada and till recently I’ve been earning 44K a year, so spending $60-$80 a month on cable is not viable. I’d rather spend $8 a month on Netflix.
I actually work for a cable channel and virtually none of the lower level staff (who don’t still live with their parents) have cable.
what do you pay for your internet service? how much is internet alone vs internet/cable tv package?
you do need the internet to run netflix…so I’m curious?
his jerry maguire moment. i bet hes already been fired.
LMAO
Great idea! I have no use for sports channels and would love to see a significant reduction in my cable bill. Cord-cutting is becoming more attractive to me all the time.
Too little, too late! The horse is out of the barn! As it usually is when the suits “see the light” and try to stuff the genie back into the bottle. The public’s entertainment dollar is going into our gas tanks!!!
Cable programmers are starting to get too greedy.
Many “basic” cable channels sell advertising, but yet, some networks (read: ESPN) make a profit before selling one single commercial spot due to fees they charge cable operators.
Perhaps it is time for cable programmers to reduce fees they charge to cable and satellite services.
In the end, they may get more money because more people will subscribe to them.
Unfortunately, your first sentence says it all and those executives who are in a position to actually suggest making financial changes are afraid of their own shadows. They’re trapped in a “Survivor” bubble with no exit and no hidden idol…
If anyone should be getting a pay rise it’s this man. Everyone else seems to be whistling through the grave yard of what was once a sustainable mortised model. But as Britt points out, the PAY TV model isn’t growing. Technology drives our TV eco system. Connected TV’s will be hear this fall. Then we will see the decline of PAY TV. Why? Because there will be no reason to PAY for TV. And their lies the real problem.
However. Pay close attention to Canal Plus in France, they just stumbled on a model by using Facebook which works better than anyone expected.
I feel like this article is misleading in using the term “poverty”. This has to deal with consumers being more cash-strapped, not those who live below the poverty line.
Oh, there’s real poverty out there? Hmmm…let’s see… Then “Let them eat smaller TV packages…”