Time Warner CEO Jeff Bewkes and News Corp COO Chase Carey took the message to The Cable Show this morning, urging attendees to jump on the Internet video bandwagon — even if it means relaxing their grip on the relationship with their customers. “We’ve just got to do it faster,” Bewkes says about TV Everywhere, the service that enables subscribers to watch TV shows on mobile devices. Carey agreed that “it should go faster,” adding that “we get too hung up on protecting the rules of the past.” That was a subtle swipe at pay TV distributors who covet their gatekeeper role. Many fear that they could lose control once subscribers begin to use an iPad or other device to access shows directly from programmers — without a need for the operator’s set top box or on-screen guide. ”We’ve got to find a way to make all of these experiences easier to use and more accessible,” Carey says. “That requires us to work together.” Bewkes agreed. “Let consumers use the interfaces they want,” he says. “You’ll still have your subscriber relationship. We can’t develop the best, world-class interfaces at the scale that a distribution company has. Silicon Valley, the Internet industry, is a global industry and that’s what they do. We should harness that….Don’t try to hold that back. Consumers won’t allow it.”
Cox Communications president Pat Esser defended operators’ progress thus far, but added “along the way you’ve got to negotiate agreements…and we’re got to figure out how the economics work.” He noted that “we all have a relationship with the customer. What we have to understand is that this business is becoming more complex.” For example, programmer price hikes — including for TV EVerywhere distribution rights — could result in “disadvantaging people in the marketplace you could have had inside that circle of consumption.” He also raised the specter of piracy when content is distributed on the Internet. “We have some work to do,” he says. There’s “not a piece of live entertainment produced today that you can’t find somewhere globally being redistributed within 10 minutes.” Carey and Bewkes seemed unfazed. The Time Warner chief says economic pressures on the industry should ease when the economy improves. And with piracy, Carey says that he doesn’t “think the genie is out of the bottle” yet. (He still supports a law, though, to crack down on Internet pirates.)


Good advice! Get in the game or get out of the way.
if Jeff Bewkes is saying this, why can’t I–as a Time Warner subscriber–watch HBO Go via my Roku? It’s Time Warner that makes it impossible.
Consumers want all content, in the way they want it, when they want it. Whoever comes closest to making that a reality will win. Well, it’s already a reality – the torrents. So make something like that, but that people will pay for.
And it’s not impossible – people will pay for more convenience, more safety against bad things that torrents don’t protect against, and more community/social experience. Content will always be pirate-able but you can’t pirate a community.
Don’t think of piracy as “the enemy” but rather as an opportunity. It tells you what people want, and what form they want it in. It’s building a market for you. Don’t bitch about it – USE it.
I’m confident that the corporate dinosaurs will be unable to follow any of this advice and that the future will lie in fast, nimble startups who have no traditions or entrenched interests to inhibit their creativity.
I remember tv everywhere just go back to the 50 & 60′s when we were happy to watch free tv all you had to do is buy a tv. Today we spend about $150 per month the cable and other companies haves priced themselves out of the market and you can’t stop TV everywere one day soon it’s going to come with Netflicks and other companies at $7.95 per month one shouldn’t have to pay to access programs including Internet service every week new products come on the market TWC is worried about loosing there customer base. I know linger purchase premium channels fight back don’t buy and TV everywere will come sooner rather then later so will Internet everywhere and prices will drop.
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