Was Viacom’s showdown last month with DirecTV worth the trouble? It was from Viacom’s view, CEO Philippe Dauman told analysts this morning. The final terms were “materially better for Viacom than the deal that was on the table” at the beginning of the nine-day period when the company’s 17 channels went dark at the homes of DirecTV’s 20M subscribers. “We are extremely pleased”. The impact will show up on Viacom’s next earnings report, due in about three months. But Dauman says his company’s ad losses will roughly equal the total sales for the BET Awards, which aired July 1. “They basically cancel each other out”, he says — which means the underlying business is showing “core sequential improvement.” The rate hike for DirecTV in the 7-year deal will be “significantly more than 20%” right away with “annual increases in excess of the prior agreement”. He’s also pleased that DirecTV will begin to offer some Viacom channels in Latin America. “We expect that to create additional value”, Dauman says. “The world presents a lot of opportunities for us.” He also noted that DirecTV has a year to pick up premium channel Epix on pre-negotiated terms but says that “the decision will be their’s.” Despite all of the improvements for Viacom, Dauman says that DirecTV “will be a lower percent of our revenues in the coming years”.
On the flip side, DirecTV CEO Michael White told analysts yesterday that he believes “we’ve got a fair deal” with Viacom. But he says that his company had to fight Viacom’s initial terms. “The customer at the end of the day is the one getting squeezed and bearing the brunt of these exorbitant price increase demands that are just not sustainable”, he said. “It would help everybody for our counterparts on the media side to spend a little more time in the customers’ homes understanding what’s happening to their incomes.”


LOL at the DirecTV guy worried about the customer’s income. Yeah, sure, that’s what this fight was about. Two giant businesses are fighting for more money, dude, it’s business, we get it.
Hey Philippe, now that you have your little problem behind you how about fixing a much bigger problem. Get some shows that people actually want to watch, are interesting and entertaining. I didn’t miss your channels when they were gone. And haven’t found much reason to visit them now that they are back.
I am repulsed by both companies putting the customer on the outs for their petty little bickering about a contract. Viacom encouraged customers to call and hassle DirectTV to try to get us to influence them to make a decision, knowing full well our pleas were going to fall on deaf ears and all we were going to get was the standard “we are working on the issue’ bs line from Direct TV. DirectTV knew that we were going to lose our service and did not care enough to broker a deal with Viacom and used us losing our service and in turn Viacom losing advertising to leverage their deal making. Both companies are a disgrace and had no an ounce of concern for the customer. Viacom wanted to charge us 30% more for our services.. WHAT?? yes 30% more.. NO ONE would accepts a 30% increase in services on anything, and while I support direct TV standing up to get that price down, we as customers won’t really see a ‘same rate’ in our fees as you can be sure when our contracts renew we will see rate increases.. as always, so who really benefits here.. no one but the companies.. defintally not the customers.
Directv is being mismanaged these days. My parents have been subscribers since directv came into existence and 100% let them leave over an issue that literally would have taken no time or money for directv to resolve.
Directv used to tout their customer service ratings, which is faint praise an industry filled with the worst of the worst but now they are down there with them.
I just hope I live long enough to see the tipping point to ala carte television. It is absurd it does not exist already. I will defend directv in one regard there is a real issue with price elasticity at this point for them and they are not in a position to keep raising prices 10%+ a year, none of the providers are.
The current tv model is horribly inefficient. Consumers pay massive amounts of money for channels and shows they don’t want. Most would be willing to pay more money to the shows and channels they actually like. It would/will change tv forever but I believe for the better.
I partially joined DTV because the MTV and VH1 crap that supports jersey shore values, or lack there if, wouldn’t be encouraged anymore by my provider. That trash sports superficial lifestyles and a movement of ignorance in this country that says being this way is what is cool. All those channels suck anyway. Hopefully this happens again and these trashy channels stay gone