The No. 2 cable operator took it on the chin this morning after telling analysts in a conference call that rising programming costs and the lack of political ads will ding profits more than many expected. The stock is down 10% at mid-day. The disclosures inevitably led some to wonder whether Time Warner Cable contributed to its problems, at least in Southern California, by agreeing to pay hefty amounts to help create a regional sport channels that carries the Los Angeles Lakers and become a charter distributor for one for the Dodgers. CEO Glenn Britt says he had little choice. “We do not pretend that these deals are inexpensive or cheap,” he said. But sports is must-have programming, and the agreements “minimize and stabilize the cost over a long time period….In both cases these rights were up for auction and were going to be expensive no matter what happened.”
Related: Time Warner Cable Shares Fall After It Reports Mixed Q4 Performance
Execs say it’s too early to calculate the hit it will take in 2014 when the Dodgers’ SportsNet LA launches. The upshot, though, is that the vow Britt made last month to draw the line on rising programming costs will mostly affect small channels that few people watch — including Ovation, which the cable company ditched at year end. Britt renewed his commitment to “drop or re-position channels that don’t add to price-value.” Time Warner’s programming costs jumped 32% over the last four years, he says, while the Consumer Price Index rose 9%.
Speaking of dealing with adversity, Time Warner Cable scoffed at the competition it faces in Kansas City from Google Fiber. The search giant provides consumers a cable-like service that includes Internet upload and download speeds of about 1 gigabit per second. Time Warner Cable raised download speed of its broadband service there to 100 megabits per second, which still pales in comparison. “Today there are not applications that require 1 gbps,” Britt says. He acknowledges that “over time speeds will get faster and faster.” But “other than PR and hype, this is not a need for anybody right now.” Execs say that Time Warner Cable hasn’t lost many customers yet, although it expects Google to make a bigger marketing push in the second half of this year.


Yes TWC has done its best to treat their consumers as profit monsters now with their deals with Dodgers and Lakers they will be adding $9 to the cost of cable/satellite service not only TWC subscribers but also to anyone in SoCal that has Cable or Satellite TV. A company whose moto has to be “Treat the customers as crappy as possible” continues to think customers are just people you take as much money as possible while treating them as rotten as possible.
Sports can go through the roof for all I care. I cut the cord, I’m out.
I just dropped TW Cable after being a customer of that company and its various corporate predecessors for 27+ years. My monthly bills probably averaged about $285 over that period, or approx $3,500 a year. That means I spent about $95,000 with those dopes–money that, had I put it into even a moderate-risk mutual fund would be worth what now, maybe $165,000 or so? That’s not quite a cabin in Big Bear, but it would get me close. Makes me sick to think that I just forked it over to those asshats. And what did I get in return? Twenty-seven years of invariably crappy reception and constant service interruptions, of useless repair appointments, of interminable waits on hold for TW operators, mosy of whom were obviously kicked in the head by a horse at some point in their lives. Why did I hang around so long? I liked some of the quirky channels….that Glenn Britt now plans to dump….even as he plans to raise rates. That’s why I finally got the hell out of there, and I think y’all are nuts if you stick around.