“The studios are not in brand conversations. It’s not a filmmaker’s medium anymore. We’re in the brand play business,” HBO Programming President Michael Lombardo said today during the Hollywood Radio And Television Society Cable Chiefs lunch in Beverly Hills.
Brands and binge viewing were the primary topics of conversation among the panel that featured Lombardo, A+E Networks President, Entertainment and Media Nancy Dubuc and Turner Entertainment Networks president Steve Koonin. Ben Silverman was moderator. “You’re seeing a number of storytellers unable to work in the studio system”, Lombardo continued. “The paradigm has shifted; serious adult drama is happening on cable. That’s what people talk about on Monday — it’s the cable show they saw, not the movies anymore”. Said Dubuc, “We each have our own brand fulfillment and it is our jobs to not only manage that but to evolve it.”
Koonin cut to the chase: “Brands are the temple we worship at,” he quipped to laughter as he described the work and metrics that went into developing TNT’s “We Know Drama” tagline. “When you manage a brand you have to be consistent,” he said. “Basic cable has become an oxymoron now, there is nothing basic about it”. He added: We’ve changed our marketing strategy. We’re going to market from green light to finale, though I shouldn’t say that. We have to give people reason after reason after reason, I can go on and on, to get it,” Koonin said.
“I think that we have a very established brand and by that I mean an emotional connection — the challenge with HBO is to make sure the brand is never static,” Lombardo said. “You guys have proven that if you create the brightest, shiniest object, people will pay attention to your brand,” Koonin remarked to his HBO counterpart later.
The shadow of Netflix was also in the room today, specifically the on-demand streaming service’s recent experiment making all of the first season of House Of Cards available at once. “It’s a showy thing to do but I’m not sure it is the best way to connect the viewer. Our hope is Game Of Thrones becomes a Sunday expectation — we want to drive viewers to a night,” Lombardo said. “It is about content that resonates. If people don’t respond, all these other conversations are meaningless,” he added to agreement from the other panelists. “The interesting thing about the digital world is that everyone is changing the rules. There are no rules anymore,” he said. “What’s the rulebook today will not be the rulebook in six months”.
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What Netflix is doing IS best way to connect with the viewer because it sends the message: We respect you. We’ll give you what you want, not what is convenient for us. Here’s a great show, at a cheap price. You figure out when to watch it. You’re smart, you don’t need us to spoon feed it to you.
The positive response Netflix has gotten is because people enjoy that rare feeling of being RESPECTED. When dealing with corporations, how often does that happen anymore? Hardly ever.
HBO needs to learn all over again: The Customer Is Always Right. The customer does NOT want to have to subscribe to cable in order to get HBO. Cable is a massive ripoff, forcing us to pay for extortionate sports even if we do not want or watch sports. Why is HBO making me subscribe to ESPN just to watch Boardwalk Empire? That’s idiotic!
If you think the innovation of Netflix is allowing binge watching, you’re missing the real point. It gives the viewer the option of binge watching. Personally, I took 3 weeks to see House of Cards, a rate that was comfortable for me. The point is, it was up to ME. Not HBO. Who are they to tell me how to do anything??? It’s my money.
You sound like you work for Netflix. The anticipation for the next episode is part of the series watching experience. Some people like the anticipation of a cliffhanger or a holy shit moment and waiting a week for the follow up.
Why not release all 7 Harry Potter books at once? Why doesn’t JJ release all 3 new Star Wars movies simultaneously? Why doesn’t the NFL just have a two-week tournament to determine the playoffs? Not just because its bad marketing and bad business, but because 50 pounds of ice cream all at once is not better than a great dish of one, and then having to wait a week for the next. When you finally get the next dish of ice cream, it tastes better.
Netflix has money to burn, and that seems to be what they’re doing with little seen, culturally irrelevant shows like Lilyhammer and House of Cards. Kudos to them for being counter-intuitive, but there’s a reason why AMC doesn’t just air all 16 episodes of Walking Dead at once.
You’re completely missing the point. Harry Potter didn’t release all 7 books at once, but they also didn’t release one chapter a week until finally you’ve compiled an entire copy of Sorcerer’s Stone. You write the chapters and you release them together. That’s House of Cards. Season 1 with its 13 episodes is Harry Potter I with however many chapters. Then next year the next season/book. Curious comparisons. The NFL and a 2-week bloodbath of destruction? Really, that’s where you’re gonna plant your flag? Pretty different businesses there. And AMC and FX and even HBO don’t do it because they’re confined to a schedule with a finite number of hours in the day/week/season. Netflix can add a thousand hours of programming a day if they wanted to.
Buzzword speaking tools.
“We’re in the brand play business.” WTF does that mean? I’m sick of paying $40 a month for my HBO package. I haven’t watched your channel in $120 dollars.
How about this: “We want to make shows that people like. Sometimes it works, and sometimes it doesn’t. Hopefully is works more often than not. So far so good.”