This is a familiar dilemma for pay TV providers: Lots of subscribers who threaten to cancel the service are full of it. The phenomenon shows up clearly in the results of Morgan Stanley’s 3rd Annual Streaming Video Survey, out today. About 17% of pay TV customers in an online poll with 2,500 adults recently said that they’re willing to cut the cord over the next 12 months, with 8% saying that they “definitely” will do so. That would be a catastrophe for most Big Media companies; their profits largely come from cable channels or services. But here’s the thing: 16% gave the same answer last year, and 15% in 2011. And total pay TV subscription numbers remained basically flat. There’s a similar pattern with pay TV customers who say that they’ll cut premium channels this year: 26% recently said they plan to pare back, roughly even with last year (27%) and 2011 (26%). Even so, last year the number of subscribers to HBO, Showtime and Starz was up 4.8%. It’s too bad, because the survey — which has a plus/minus 1.5% margin of error — offers some interesting insights into consumer views about new media. For example, Morgan Stanley found that Netflix subscribers primarily like the service because it’s inexpensive (about $8 a month) and has a lot of content. The number of hours people say they spend each week watching movies on a TV set was up 9% to 5.7, with the biggest growth among 30-to-44-year-olds. And about 40% of viewers say they don’t buy TV shows or movies online because the price is too high.


and then again, there are those that don’t say anything, and do. i am one.
But, as the article points out – subscription rates have not dipped. So, while you may be one – you are not significant.
1. Each subscriber is significant.
2. Do the numbers differentiate between new and old subscribers? Existing subscribers might’ve cut the cord, but been replaced by new subscribers – especially because companies run specials just for new subscribers.
3. Have the subscriber numbers stated been verified as true?
right jer, that’s why they did a study. you’re right on top of things.
It is surprising the number of people that think this is hard to do. Throw up an antenna, add a roku box (or use your xbox) then add netflix. You still get HD and a lot of content. There a website to walk you through using the stuff you already might own: CableCutterGuys
This is the big cable companies whistling past the graveyard. I still have cable, but only because I write it off on my taxes as a business expense of being a working writer. Today’s college graduates don’t have $2500+ per year for cable television, and they’re all graduating with the habit of watching shows online or via Hulu or Netflix. In 2 years or whenever Apple gets around to introducing their television, that trend will only accelerate. 5 years from now they’re going to be wondering “Hey, what happened?” Sports. That’s all people will buy cable for at that point.
The answer, naturally, is ala carte programming, but the cable providers strenuously resist this and fight it at the FCC and Congress whenever it raises its head. I -NEVER- watch sports, however, and greatly resent that $20+ of my monthly cable bill goes to ESPN and its affiliate channels which I NEVER watch.
Viewership is going up, and the content quality is going up. Even when we had 20m unemployed americans, there were only 3m cord cutters.
Cable is sticking around for a long time.
http://allthingsd.com/20130105/last-years-tax-rate-may-not-survive-in-2013-but-your-cable-service-probably-will/
It’s because there still isn’t a great overalll option. People want live sports, Regular TV, netflix and HBO/Showtime etc. and the AMC type shows on something like Roku… but they want all for less than 100 bucks.. with one centralized solution and people will jump in droves.
A la carte is what people want. I think they’ll probably buy more movies long term if they get an option sub 100 bucks for the handful of alacarte options they like too. 90% of cable is wasted bandwidth for most people. I think people will spend close to that 100 regardless… but be happier.. and some will spend way more under the illusion that if they limit consumption they may come out cheaper.
You can count me in as one that is willing (and wants to) to cut the cord. What holds me back is losing HBO or Showtime original series content. Right now I can cut the cord and still get OTA networks and use Netflix or Hulu or Amazon Prime for much of the rest. I’m getting close.
And don’t forget all the younger consumers, who aren’t subscribing to pay TV to begin with (similar to those who aren’t getting landlines). So as the older customers die off, there won’t be as many to replace them.
OMG, CUT THE CORD! Seriously, so much programming is available on the internet or on Netflix/Amazon Prime. You can cut your bill in half without even trying, and that’s without purchasing a Roku or anything like that.
I cut at the beginning of this year, and I’m never looking back.
I don’t buy it. I think ppl are cutting, and also wonder how pro big media company the Morgan Stanley survey is.
As long as HBO has shows like Game of Thrones, Enlightened & The Newsroom to look forward to, I’m not going anywhere. Plus I think they have a Christopher Guest series coming up soon. I can’t cut the cord on that.
Showtime, on the other hand, has me hanging by a thread. We only watch Homeland and gave up on Dexter. I keep trying to start Shameless, Californication, but I instead find myself watching the West Wing on Netflix to be honest.
AMC, with Mad Men, Breaking Bad and Walking Dead also have me not willing to cut the cord.
If any of those three stations were available a la carte online, I’d probably jump, get an antenna for Network Stuff and cut the cord for good.
I’d rather pay for what I want to watch than all the garbage I’ll never watch.
I’m one who has cut the cord, and it was a great decision. My bill has gone from $225/month to $50 just for Internet. I use Netflix streaming and Hulu. Netflix has such an insane catalogue that I’d gladly pay $25/month for it, so the $8/month seems like a steal. House of Cards is a brilliant, brilliant show, and when it’s done I’ll discover another show I never watched via Netflix (leaning towards Breaking Bad)
The only people who truly can’t live without cable are those who are addicted to the reality TV trash, but even most of those shows can be found online.
With Apple TV (a very underrated advice) I can find the reality trash I like (two highly rated shows I’m too embarrassed to admit here) and stream it from my iPhone to my TV. Not to mention that I can get free local HDTV channels via an inexpensive (and quite sexy) $25 wireless antenna that can be found at any Best Buy.
I’m a complete convert. I will never, ever, ever pay for cable TV again now that I know there’s another way. Even after saying all that, I think the companies have little to fear. They’ve got most of their customers by the balls and have them brainwashed into thinking there is no other way to be entertained besides their substandard service and absurd rates.
The cable companies are crooks on the same level that the credit card companies are, and like managing credit wisely, I’m sure cord cutting will be the practice of the 2% of us that are just a bit savvier than the average person for the near future.
Well I cut mine but the never turned it off so I get free cable.
Don’t, or just haven’t yet? That high a percentage of unhappy customers should be setting off a few alarm bells.
No need to worry about that iceberg, I’m sure we’ll miss it. Full steam ahead!
I cut the cord over 6 years ago and the prices continue to be ridiculously high. I have no regrets as everything I enjoy can be streamed online.
I dumped HBO 2 years ago because of Bill Maher, I called HBO in NYC and was sure to tell them that. Most people who drop their cable this year will do so because they can’t afford the luxury in Obama’s America.
Alex,
I’m sure HBO NYC was really impressed with a whiny baby who doesn’t have the maturity to simply not watch a show he doesn’t like.
In today’s economy•••why have cable? Granted,there are a few stellar programs on cable,but,it’s not enough to warrant such a big monthly bill. Whatever happened to ala carte options? You’re pretty much forced to pay for channels you don’t even watch. Most viewers usually watch only certain channels. Cable companies are run by such greedy f*c*s. It’s just not worth it. By the way,the people who said they’d cut the cord should have done it.Practice what you…
I wonder, though, how much of the 4.8% increase in premium channel subscribers were from “free subscriptions”. And I wonder how much of the 17% who indicated they will cut the cord actually tried to cut the cord, but were persuaded to maintain their cable subscription, albeit at a lower monthly cost.
I, for example, attempted to cut the cord last year. But my cable company gave us discounted rates for a year, along with a free subscription to Showtime for a year, which made me keep my cable subscription. Once my cable bill rises again after the “promotional” period ends, then I will cut the cord again, unless the cable company lowers my bill yet again.
Bottom line is that people are not complaining about Cable TV per se, but the VALUE of Cable TV. People think cable providers charge too much, hence the desire to cut the cord. But if prices are reasonable, then I believe people will continue to subscribe to cable TV. I’m not sure the survey results capture this.
I’m not a cord cutter by definition, but I have scaled back cable dramatically, for the simple fact that I don’t watch a lot of live TV and practically DVR everything and watch on demand and Netflix. I pay TOTAL $110 a month for everything. I have the Blast Plus with HBO package, plus a sports add on pack (No ESPN, but ESPNU and Big Ten Network – go figure), plus Netflix. I still get both History channels, Fox News, Food Network and USA among other basics, but no TLC, FX, TNT or MTV….which is fine by me. Any show I miss on those channels, I can either buy a season pass on Amazon or watch some of the stuff on demand. It’s a great deal and I get HBO included, which is looking better and better by the day. And I’m sorry, but you can’t beat Netflix in terms of the depth of its catalog. I too am glad to not have that overpriced crap channels anymore.
The ONLY thing I miss are the regional sports networks for baseball, but I’m a Mets fan and I get the games from WPIX, FOX and a scattering of games from MLB.TV for the free game of the day. For NFL, I can watch most of the games locally or at the nearby bar with friends.
I know the sports stuff will eventually be priced out for me, but cable needs to figure it out and price those channels like they price HBO and Starz, like “premium” channels….why not, I mean if ESPN is charging $5 a subscriber for sports, why can’t cable simply make these channels “premium”?
I cut the cord a little over year ago and glad that I did. Paid over $100. Every year the cable company increased the monthly amount with no new channels or better service. Waste of money to be watching a few channels. A lot of the shows where streamed online…Ended up getting Netflix and HuluPlus $16 amount, under $200 for the year, cable was close to $1200 a year. Stream them both of my Roku and it’s great. Can watch whenever.
I cut it about the same time and have saved close to a grand, minus what I paid for a ChannelMaster over the air DVR which cost about $200 and I’ll own forever. I also get netflix but I rarely bother with it, I really only have it for Arrested Development.
I was paying so much for cable, and watching such a small percentage of what I was paying for, I just couldn’t justify it anymore. The cable companies also don’t get that it’s so insulting when the “$99 triple play” or whatever “bonus” plan turns into $132/month with the added fees they dream up. I’ll never pay another cable bill again, and I was surprised to find I really don’t miss the shows.
There’s enough decent stuff on the broadcast channels that is free anyway, you just have to look for it.
What we really need to fight for is making sure the cable companies cannot provide internet access. Right now if you cancel cable tv chances are your internet bill will increase. Verizon and Comcast will bundle everything to make having internet, cable and a land line attractive, when all you really want is the fastest internet speed possible to download movies and shows online.
Uhhh- having flat numbers actually is showing a decline. Populations are still rising in the US. There are more and more potential TV customers everyday. So if the number is flat- per capita the amount of people with cable television is going down.
In my area- comcast has been providing bulk packages to apartment complexes so they provide cable for free to renters. I am curious how these deals work in with what the industry is reporting.
I cut the cord, enjoyed it so much I started a website to help others cut the cord. Cable Conglomerates will only last until IPV6 groundwork is established enough that “content aggregators” no-longer have a place to scalp money from content owners and subscribers…they are the middle-man and are getting squeezed out.
I cut the cord two years ago. I don’t miss a thing. Got tired of paying for sports. I hate sports.